Lake Bluff Tire Shop Auto Repair

5
Waukegan #1

So some idiot hit my front bumper in the driver side and left without leaving a note and this has happened for the the second time now. My insurance took care of it the first time but this time I did not want to add more into more record so I was looking for a dealer who would give me a good quote without any hidden cost. My Friend's friend recommended me this place and I am telling you these guys are the best. They gave me the best quote so far as compared to the other dealers. The good thing is they don't discriminate you based on your gender. I have seen many dealers where they tend to quote more to a female. I do have a fare knowledge of estimating repair amount on a damage and let me tell you if you are looking for a dealer who would not try to pull some strings on you, they are your guys!! I would definitely recommend them to my friends!! 👍👍

5
Lake Bluff #3

"My wife left the house with a few things to get done before a business meeting. Came back shortly thereafter with a flat tire. The lug nuts were torqued to the point I couldn't get them loosened. I called Sunset Tire and Auto, with whom I had never done business, and asked if they could get someone over to my house quickly to replace the flat tire so we could both get on our way. They arrived in about 15 minutes, changed the tire and took the flat in for repair. Could not have handled this part of the transaction any better. I took the car in at the end of the day to swap out the now repaired tire with the spare. Chris, Angel and the balance of the staff couldn't have been more courteous, prompt and professional. In and out in about 15 minutes at a price I thought was very competitive. 100% satisfied! I will use them again and refer my friends and family to Sunset Tire and Auto for any auto service required. Customer service is the name of the game and these people totally get it. "

5
Lake Bluff #2

My wife left the house with a few things to get done before a business meeting. Came back shortly thereafter with a flat tire. The lug nuts were torqued to the point I couldn't get them loosened. I called Sunset Tire and Auto, with whom I had never done business, and asked if they could get someone over to my house quickly to replace the flat tire so we could both get on our way. They arrived in about 15 minutes, changed the tire and took the flat in for repair. Could not have handled this part of the transaction any better. I took the car in at the end of the day to swap out the now repaired tire with the spare. Chris, Angel and the balance of the staff couldn't have been more courteous, prompt and professional. In and out in about 15 minutes at a price I thought was very competitive. 100% satisfied! I will use them again and refer my friends and family to Sunset Tire and Auto for any auto service required. Customer service is the name of the game and these people totally get it.

5
Lake Bluff #3

First time customer...now a returning customer. Discovered these guys through a local ad for an oil change. After two additional services, they are now my go-to shop. Friendly, courteous, knowledgeable, trustworthy. They do a good job of walking you through every step and you can't help but feel that they are on your side.

5
Waukegan #1

Thank You Sunset Auto! I was bummed when I heard I needed a new exhaust system, but Ron reassured me that everything will be ok. Not only did Ron take care of the situation but he also gave me the best low rate! I will definitely continue taking my car to Waukegan Sunset Auto. Make sure you ask for Ron.

5
Waukegan #1

I went to Sunset Tire and Auto Repair on Skokie Valley Rd for an oil change. The staff was fantastic; so friendly and helpful. The waiting room had coffee, water, and tea which made waiting for my car quite pleasant. I will definitely be going back for my next oil change, or any other car troubles I may encounter!

5
Waukegan #1

We were in Waukeegan on business, and had a Cadilac dealer go thru an Auto we inherited. They said the car was good to go after spending a phenomenal amount of money. Before leaving town we went to Sunset for Tire balancing. They discovered the Rims were splitting and deteriorating, and the tires were ruined because the vehicle was in storage for 6 to 7 years.Flat Spotted.They also found the rear brakes were down to the metal, therefore causing the brakes to stick, which caused them burn." Ron " went out of his way to find Rims that would fit our vehicle and made all the necessary repairs, allowing us to resume our trip back to Colorado that same day. The Time and effort he put forth was 2nd to none. It was by far the best experience we have ever had with any repair shops. If we lived in the area, Sunset would be our #1 choice for all of our vehicles. "THANK YOU RON AND YOUR STAFF" . We Highly Recommend Sunset !! Bill & Kathleen

5
Waukegan #1

Very nice people to work with. So friendly and get the work done right. price seems to be reasonable too. They take you to work or home while car is in the shop. This is really helpful. So far so good!

5
Lake Bluff #3

Went in to change a brake light which went out during our trip. Having no tools to do the job, I stopped in to have repairs made. The total time was about 15 minutes, and I expected to pay about 1/2 hrs labor plus the bulb. The bulb was replaced, and I was not charged one penny. My grandson was in the car who graduated boot camp, and they thanked him for his service. These folks are top of the line in my opinion...with class all the way. Bravo Zulu for the assistance.

5
Waukegan #1

So we've been coming to the #3 Sunset Automotive for almost 3 years and we can't say enough about the service! Chris is one of the best (personality and knowledgeable) I've ever met and he just goes the extra mile so you get all your questions answered. Also, the staff is amazing from the lovely lady at the desk to the other mechanics, just an all-around great experience. They now also have free WiFi as well as complimentary coffee, doughnuts and waters. The chairs are comfortable to sit in for that 30-60 minutes for regular services like oil changes and such. Definitely makes it the least stressful errand of my day!!!!!!!!

Hi Jennifer! Thank you for taking some of your valuable time to provide our online families with your rich perspective of our service. We appreciate the feedback and look forward to keeping your car healthy and safe!! Team Sunset Tire & Auto Repair #3 ^( '' )^

- Waukegan #1