I went to Sunset Tire & Auto Services without an appointment because I had gotten a flat tire and a dealer in Gurnee, IL was unable to assist me with changing the tire. When I went to this dealer in Gurnee, they told me that because the area to lift the van was rusted, they couldn't lift the van to change tire. So, they put air in it and told me to be careful going home because they couldn't help me. I was frantic. I barely made it to Sunset Tire & Auto. The tire was completely ruined because I had driven on it. Ron the service manager could see I was nervous and put me at ease immdiately. He told me not to worry, that the was more than one way to skin a cat....they would be able to lift the van and either put the spare on it or put a new one on all together. Long story.....they found a tire to fit on my van....ordered it and put it on within a short amount of time, at a decent price. I highy recommend them. Very honest!! Thanks Ron!!