Lake Bluff Tire Shop Auto Repair

5
Lake Bluff #3

This was our second tie using Sunset and they exceeded all expectations again. I got myself in a bit of a jam trying do a father/son brake job project on my son's 2012 Passat and Sunset saved me without making me feel like an idiot and the didn't take advantage of me because I was in a bind. I called in the morning and the wrecker showed up a couple of hours later to get the car; the driver was very professional and polite - couldn't have been nicer. Maricela and Chris were awesome and finished the job promptly and at a very fair price. My son and I thought the peddle was very soft the next day so I told him to bring it back and ask for Chris' opinion. Chris drove the car and immediately brought it in the shop, bled system again and it works like a charm. Chris called the next morning to check in and also provide some advice about the ceramic brake pads my son purchased. A really outstanding experience overall and I will continue to use them for all any out of warranty work on our cars.

What a terrific review. You covered virtually every aspect of what we think the families we service should be evaluating when choosing a professional auto repair facility such as ours. Thank you & Happy Monday! ()

- Lake Bluff #3
5
Lake Bluff #3

My first visit. I had a flat tire ant Sunset was the closest shop to my location. They were very professional, courteous and fast. I will definitely use them in the future for auto service.

5
Lake Bluff #2

Great car service with great customer care. I had an alternator, suspension work, and brakes done on my Mazda. Sunset kept me informed and got the job done in a timely manner. Lastly, it was awesome that my car didn't smell like a shop when I got it back and didn't have grease or oil on the steering wheel or anywhere else it wasn't supposed to be.

5
Lake Bluff #2

Hands down the best place to get your car repaired by far. I have some serious trust issues with mechanics, but I feel very confident in Chris & his team. Super friendly & honest. Great place to go for serious repairs to an oil change. Also, they won't charge you an arm & leg for every little thing. Wonderful place!!!

5
Lake Bluff #2

This place is great. I just went in for an oil change but I was still given top notch service. I was greeted right away with a smile and my car was serviced quickly. I didn't mind the wait since the waiting room had wifi, bottled water, and a tv.When my car was ready, they didn't try up charging me for a million things like most oil change places. They simply provided me with some recommendations and sent me on my way.I'll be back for sure and would definitely recommend this place!

5
Lake Bluff #2

Sunset Tire #3 provided me with great tire repair service. Very affordable prices. Very spacious parking. Friendly staff. Thank you Sunset Tire #3.

5
Lake Bluff #3

Excellent costumer service! i had a bulb replaced front/back and i was given a superb labor price considering the amount of work that has to be done, like taking the bumper and the grill off the grand vitara. employees are very attentive and friendly. and the amenities, i'll repeat.... the amenities like room airconditioner, bottled water, coffee is just fabulous! i would say this is like a version of a botique hotel for a car repair shop. please come in.

4
Lake Bluff #3

The staff was very helpful in the diagnoses of the problems regarding my car. The communication was great, and the service was very good. The services were done very quickly, and they helped assist me on what I will expect in the future, as well recommendations and considerations of what I need to get serviced soon.

What a terrific review. Thank you for taking the time out to review and evaluate our service to you. Team Sunset Tire & Auto #3 ()

- Lake Bluff #3
5
Lake Bluff #2

I previously had my car towed by Sunset Tire & Auto and aside from great service on the phone from Maricela, they got my car towed quickly and made me feel better about an otherwise stressful situation.More recently I decided to take my car in for an oil change and received the same great service. Chris was very knowledgeable and even taught me a couple things about my car. I had some concerns about my car, (some clunking noises) that they looked into for me. I felt very confident about putting my car in their hands and I was not disappointed. They price fairly and do great work. They got all my issues resolved and I had my car back quickly. I will definitely be bringing my car back for regular maintenance.

5
Lake Bluff #2

I have been in Customer Service for the last 10 years of my life, with that being said it takes a lot to get that WOW factor. From the minute that I walked into the shop, they greeted me with huge smiles! I went in for an oil change which was about 30 minutes and they were very thorough. I asked them to look at a few other problems, without hesitation they were happy to assist with a 'safety inspection' After that was done Eric came back to greet me and let me know of a few things. He was very honest and very knowledgeable. I also added to get my windshield wipers changed.. They went the extra mile to scrape off residue that was left from one of those flyers under my wipers! The waiting room had comfy chairs, bottle water and coffee and free WIFI. One very silly side note... The shop SMELLS AMAZING! I know crazy.. Right?!?! The customer service was EXCELLENT! Great, friendly and honest business. I will actually be returning next week to get brand new tires as well! THANK YOU SUNSET AUTOMOTIVE for being authentic and efficient!