Lake Bluff #2
I have been in Customer Service for the last 10 years of my life, with that being said it takes a lot to get that WOW factor. From the minute that I walked into the shop, they greeted me with huge smiles! I went in for an oil change which was about 30 minutes and they were very thorough. I asked them to look at a few other problems, without hesitation they were happy to assist with a 'safety inspection' After that was done Eric came back to greet me and let me know of a few things. He was very honest and very knowledgeable. I also added to get my windshield wipers changed.. They went the extra mile to scrape off residue that was left from one of those flyers under my wipers! The waiting room had comfy chairs, bottle water and coffee and free WIFI. One very silly side note... The shop SMELLS AMAZING! I know crazy.. Right?!?! The customer service was EXCELLENT! Great, friendly and honest business. I will actually be returning next week to get brand new tires as well! THANK YOU SUNSET AUTOMOTIVE for being authentic and efficient!