Lake Bluff Tire Shop Auto Repair

Everything was addressed. Chris was friendly and dogs are welcome

Chris got me in right away! I had a flat tire a block away from their shop and he fit me in without a problem, I was out of there in 20 minutes for under $40.00!! I would highly recommend them. Great company!!

Great customer experience! Christopher was extremely responsive. Explained everything thoroughly and answered my numerous questions without making me feel rushed. Very nice shop. I was in and out in no time. Recommend!

I've been taking my car to Sunset Tire and Auto for maintenance and repairs, and I can confidently say they have exceeded my expectations at every turn. Over the course of putting over 50,000 miles on my vehicle, they've been instrumental in keeping it running smoothly, which speaks volumes about their expertise. Walking into Sunset feels like stepping into a family gathering rather than a typical auto shop. The staff embodies a genuinely welcoming spirit, making you feel like a valued member of their community. They take the time to explain any issues with my car and discuss possible solutions in a way thats easy to understand. This approachable demeanor really sets them apart from other places I've been. The quality of service is consistently top-notch. From routine maintenance to more complicated repairs, they handle everything with professionalism and care. Each visit has been punctuated by their thoroughnesswhether its an oil change or tire replacement, I always leave feeling confident in the work they've done. They have a keen eye for detail and truly care about the longevity of my vehicle. Sunset Tire and Auto truly embodies what it means to provide exceptional service in a family-friendly environment. I wholeheartedly recommend them to anyone looking for sincere and reliable auto care. It's a relief to find a mechanic that combines expertise with a personal touchan essential quality that keeps me coming back.

I had a great experience getting my car serviced here for an oil change, filters, and a front brake job at a very fair price. I really appreciated the honest, detailed inspection report that helped me prioritize my safety repairs without feeling pressured. Highly recommend this shop for their transparency and quality work!

Terrific and professional service.

I have been a customer of Sunrise Car Care Center for about three years with mixed experiences. They did good work on my Jeep at fair prices, which is why I trusted them with my Cadillac. Unfortunately, my experience with the Cadillac has been disappointing. In November 2024 I brought the car in for suspension, brakes, tires, and maintenance. After pickup, the engine cover had not been reinstalled. I also noticed a loud whining noise that got worse with speed. Sunrise believed it was coming from inside the transmission and suggested major disassembly might be needed. I went to a Cadillac dealership for a second opinion, and they quickly found wiring rubbing on moving parts. They repositioned it and the noise was gone immediately. In April 2025 I returned for a new battery and horn assembly. During that visit my engine cover was misplaced. Cadillac later confirmed the wrong battery had been installed. Sunrise agreed to reimburse the labor for that mistake, but I only received payment for the battery itself, not the installation as promised. Since the November work, the car has also burned through fuel much faster than before. The brake rubbing eventually faded, but I still hear a metal clanging noise over bumps that was not there prior to the suspension repair. I have spent over 10,000 dollars on those two visits alone and expected better attention to detail and follow through. I wanted to remain a loyal customer because of their past work on my Jeep, but the repeated oversights and unresolved reimbursement have made that difficult. I hope this feedback leads to better quality control and customer care.

Update: Maricela reached out and the customer service was outstanding. Thank you for rectifying the situation. Will do business with them again. Original post: I have been a customer of Sunrise Car Care Center for about three years with mixed experiences. They did good work on my Jeep at fair prices, which is why I trusted them with my Cadillac. Unfortunately, my experience with the Cadillac has been disappointing. In November 2024 I brought the car in for suspension, brakes, tires, and maintenance. After pickup, the engine cover had not been reinstalled. I also noticed a loud whining noise that got worse with speed. Sunrise believed it was coming from inside the transmission and suggested major disassembly might be needed. I went to a Cadillac dealership for a second opinion, and they quickly found wiring rubbing on moving parts. They repositioned it and the noise was gone immediately. In April 2025 I returned for a new battery and horn assembly. During that visit my engine cover was misplaced. Cadillac later confirmed the wrong battery had been installed. Sunrise agreed to reimburse the labor for that mistake, but I only received payment for the battery itself, not the installation as promised. Since the November work, the car has also burned through fuel much faster than before. The brake rubbing eventually faded, but I still hear a metal clanging noise over bumps that was not there prior to the suspension repair. I have spent over 10,000 dollars on those two visits alone and expected better attention to detail and follow through. I wanted to remain a loyal customer because of their past work on my Jeep, but the repeated oversights and unresolved reimbursement have made that difficult. I hope this feedback leads to better quality control and customer care.