Lake Bluff Tire Shop Auto Repair

Job: Automotive Service Advisor

Job Summary:

Hiring Super Stars! We are proud of our 4.9 Google Star rating! Come be a part of the best shop in town and join our team today! We pride ourselves in amazing our guests by providing an excellent experience from start to finish. We are looking for a highly experienced, talented and motivated Service Advisor for our busy auto repair facility. Income opportunities among the highest in the industry!

Duties & Responsibilities:

  • Greet our guests in a friendly, welcoming and attentive manner in person & over the phone
  • Discuss guest concerns, understanding their needs and vehicle repair needs
  • Communicate honest recommendations, timelines and service plan
  • Advise guests and schedule routine maintenance required for their vehicle according to manufacturer standards
  • Accurately and efficiently document communication and statuses in the repair order
  • Create detailed repair orders, estimates and documentation using Tekmetric
  • Monitor the progress of each vehicle & keep guests updated throughout the day
  • Monitor technician’s progress throughout the day - time management, efficiency and completion
  • Accurately order parts, return parts and enter parts information into repair order
  • Other miscellaneous duties and responsibilities as needed

Requirements & Qualifications:

  • Accredited training in service advisor skills & guest satisfaction
  • Minimum of 2 years Service Advisor experience
  • ASE Certification is required (expired ASE is acceptable)
  • Strong automotive background on newer or older vehicles
  • Strong Sales background and negotiation skills
  • Strong Communication skills both verbal and written over the phone and in person interactions with guests and team members
  • Strong team working skills
  • Strong Problem Solving skills
  • PPP - Polite, Professional and Punctual
  • Basic to high computer skills required
  • Hard working and motivated
  • Must be able to multitask in a fast paced environment
  • Must be open minded and willing to learn new skills
  • Must be able to pass a drug test and background check
  • Must have a valid driver’s license

Salary & Benefits: 

  • Monday - Friday: NO WEEKENDS!
  • Highly Competitive base salary range from $52K to 68K, plus lucrative structured commissions well as team incentives
  • Uniform services provided
  • Clean & modern state of the art equipment
  • PAID Training
  • PAID Vacations
  • PAID Holidays
  • PAID Personal/Sick days
  • PAID Exotic team building adventures!
  • Christmas Bonuses
  • Health benefits (Medical, Vision & Dental)
  • Outstanding 401(k) plans with employer contribution
  • Employee Discounts on tires and automotive services
  • Positive environment, great culture and lots of fun!