My Rewards Banner | Sunset Tire and Auto Repair
We now offer Live Online Scheduling | Sunset Tire and Auto RepairSchedule An Appointment

Lake Bluff Tire Shop Auto Repair

5
Sunset Tire & Auto Repair – Brakes & More

Great service Diego was super helpful !!!! I will definitely be back.

Awww thank you 💙 Diego is going to start charging for compliments at this rate 💁🏻‍♂️✨ Seriously though, thank you for trusting us. We’ll have your spot ready when you roll back in 🚗💙 ~Maricela, owner

- Sunset Tire & Auto Repair – Brakes & More
5
Sunset Tire & Auto Repair – Brakes & More

Great service ! Everyone was so helpful. The explanation of services , and visual feedback was great!!

5
Sunset Tire & Auto Repair – Brakes & More

Repeat visit, college parent. My son had car troubles and I am 4 hours away. I told him to get the car to Sunset and they took care of it. THANK YOU

5
Sunset Tire & Auto Repair – Brakes & More

The folks at Sunset were very kind to me when I was in a bind. The parking brake broke on my very old Mercedes and they fixed me up for a very good rate. They also special ordered parts for it, which I very much appreciated as it was extra effort on their part. I do intend to return to them as much as I can over the lifetime of this old boat.

We’re really glad we could help when things got stressful and track down the right parts. Thank YOU for trusting us with your Mercedes and we're always happy to help. ~Mariccela, Owner 🚗✨

- Sunset Tire & Auto Repair – Brakes & More
5
Sunset Tire & Auto Repair – Brakes & More

The Sunset team is amazing! We have needed quite a bit of help with several cars the past couple of years and this is the best garage I have ever used. Everyone is kind and responsive. The work is well done and completed quickly. Communication is top notch. Text updates and estimates are so helpful! Scheduling is easy by phone or online, and text reminders are helpful. I initially thought they did just tires, but they do it all. Even helped with tinting windows. A special shout out to Diego for always answering my questions thoughtfully and with genuine kindness! I always love seeing Flor too. 10/10 for Sunset!

5
Sunset Tire & Auto Repair – Brakes & More

Great staff, great service!!!

Linda, this just made our whole day. Short review, big energy. We love taking great care of great people, and you clearly passed the vibe check 😄✨ Thanks for trusting us with your car. 🚗💙~Maricela, owner

- Sunset Tire & Auto Repair – Brakes & More
5
Sunset Tire & Auto Repair – Brakes & More

5
Sunset Tire & Auto Repair – Brakes & More

5
Sunset Tire & Auto Repair – Brakes & More

Simply the best and most trustworthy shop I have ever known. Honest, skilled, straight-shooting, hard-working folks.

Thank you so much Robert 😊 Your words mean a lot to our whole team. Being honest straightforward and dependable is exactly how we show up every day and it makes us smile knowing you felt that. We truly appreciate your trust and support 🚗💙~Maricela, Owner

- Sunset Tire & Auto Repair – Brakes & More
2
Sunset Tire & Auto Repair – Brakes & More

I experienced an urgent situation that required immediate attention. The repair, which involved an alternator, was completed swiftly. The stuff was really nice reminding me of a strip club being nice to get your money. The cost of the repair was approximately $800, comprising an estimated $200- $240 for parts and $150 for labor. While I typically handle such repairs myself, my out-of-state location necessitated professional assistance to ensure my return home. I believe the circumstances of my situation were leveraged, resulting in an inflated cost. Furthermore, a new noise has developed upon vehicle startup since the repair, which was not present prior to the service. Given my current distance, I will address this issue independently. It appears they recognized my out-of-state status and urgent need to return home, leading to a significant upselling of services. The positive aspect was identified with remarkable speed to do the 1 hour labor job. I"d recommend utilizing a standard automotive service center rather than a high-end facility, as both options will deliver comparable results. One will her hurt your wallet, one will charge you what the job and labor is really worth. I truly had no alternative in that particular situation. Needed to get home.

I'm going to be honest...... reading this really stung.The kindness you experienced was not a tactic. It was genuine care. I personally handed the keys to my own vehicle to my team so they could shuttle your family to and from your hotel because you did not fit in our standard shuttle. That was not done for money. It was done because we treat clients like neighbors, not targets. We know how vulnerable it feels to be stuck out of state, but it's important to be clear. You did have a choice. We walked through the options together, and while we strongly advised against the cheaper alternator due to an amperage mismatch, the final decision was yours. We could not in good conscience recommend a part we believed would fail on your drive home. Safety will always matter more to us than a quick sale. Please do not ignore the startup noise. Since you are out of state, you can use the nationwide warranty included with your service. Call 866.588.0728 and they will guide you to 13 partner shops that can inspect it at no cost. We're genuinely glad you made it home safely 🤍 ~Maricela, Owner

- Sunset Tire & Auto Repair – Brakes & More